Privacy Policy

Introduction

Welcome to our website. We are committed to protecting your privacy and providing a safe online experience for all visitors.

This website provides restaurant information, including menu items, pricing, specials, promotions, business hours, catering information, hiring opportunities, contact information, and links to online ordering services.

You may browse most areas of this website without creating an account. However, certain features such as contact forms, catering requests, employment applications, or online ordering may require you to provide personal information.

Please read this Privacy Policy carefully to understand how information is collected and used when interacting with this website.

Information We May Collect

The information we collect depends on how you interact with our website and the services you choose to use. Some areas of the website can be viewed without providing any personal information, while certain features may require you to voluntarily submit information.

Information You Provide

When you complete a form or communicate with us, we may collect information you choose to provide, including:

• First and last name
• Email address
• Phone number
• Mailing or delivery address (when applicable)
• Messages or inquiries
• Catering request details
• Employment application information
• Resume or supporting documents (if submitted)
• Any additional information you voluntarily include in your request

Please provide only the information necessary for us to respond to your request or provide the services you have requested.

Contact, Catering & Employment Forms

If you use our Contact, Catering, Employment, or similar forms, we use the information you provide solely to respond to your inquiry, evaluate your request, communicate with you, or provide customer service.

Information submitted through these forms is not publicly displayed and is accessed only by authorized personnel or trusted service providers assisting in website operations.

Online Ordering Services

Our website may provide access to one or more secure online ordering platforms operated by trusted third-party service providers.

When you place an order through an online ordering service, the ordering platform may collect information necessary to process and fulfill your order, including:

• Name
• Email address
• Phone number
• Pickup or delivery address
• Order details
• Account credentials (if you create an account)
• Order history
• Loyalty or rewards information
• Gift card information
• Coupon or promotional code usage
• Delivery instructions
• Customer support communications

Information collected during the ordering process is governed by the privacy policy of the applicable online ordering provider.

Payment Information

Payments made through online ordering services are processed securely by authorized third-party payment processors.

This website does not intentionally store complete credit card or debit card numbers on its own servers.

Where supported, secure payment technologies such as tokenization or encrypted payment processing may be used by the payment provider to help protect payment information.

Please review the privacy policy of the applicable payment processor or online ordering provider for additional information regarding their payment security practices.

Website Usage Information

Like most websites, certain technical information may be collected automatically when you visit our website. This information helps us maintain website security, improve performance, diagnose technical issues, and better understand how visitors use our website.

Information that may be collected automatically includes:

• IP address
• Browser type and version
• Operating system
• Device type
• Date and time of your visit
• Pages viewed
• Time spent on pages
• Referring website or search engine
• Approximate geographic location based on technical information
• Error reports and server log information

This information is generally used in an aggregated manner and is not intended to personally identify individual visitors.

Cookies and Similar Technologies

Our website and certain third-party services may use cookies, local storage, pixels, web beacons, or similar technologies to improve functionality and enhance your browsing experience.

These technologies may be used to:

• Remember your preferences and settings.
• Maintain website functionality.
• Support online ordering features.
• Maintain login sessions where applicable.
• Measure website performance.
• Understand visitor activity.
• Improve customer experience.
• Help protect the website against fraud or abuse.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

Analytics and Performance Information

We may use website analytics tools and performance monitoring services to better understand how visitors interact with our website.

Analytics information may include:

• Number of visitors
• Most visited pages
• Popular menu categories
• General geographic regions
• Device and browser types
• Traffic sources
• Website loading performance
• User interaction trends

This information is generally collected in aggregate form and helps improve website content, usability, and overall customer experience.

Communications

If you communicate with us by email, telephone, website forms, text message, or social media, we may retain the information included in those communications for customer service and business purposes.

We may use this information to:

• Respond to questions and requests.
• Provide customer support.
• Respond to catering or employment inquiries.
• Resolve service-related issues.
• Maintain business records.
• Improve our services and customer experience.

Communications may be retained for a reasonable period as necessary to provide customer support, maintain records, comply with legal obligations, or resolve disputes.

Marketing Communications

If you choose to receive promotional communications from us or through our online ordering platform, we may use your contact information to send updates about our restaurant and services.

Promotional communications may include:

• Special offers and discounts
• Coupons and promotional codes
• Loyalty program updates
• Birthday rewards and special promotions
• New menu items
• Restaurant announcements
• Holiday or seasonal promotions

You may opt out of promotional emails or SMS messages at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send transactional messages that are necessary to complete your order or respond to your requests.

How We Use Your Information

Information collected through our website or services may be used for legitimate business purposes, including:

• Responding to customer inquiries.
• Processing contact, catering, or employment requests.
• Supporting online ordering, pickup, and delivery services.
• Providing customer support.
• Managing customer accounts where available.
• Processing payments through authorized payment providers.
• Administering loyalty, rewards, gift cards, and promotional programs.
• Sending order confirmations, receipts, and service notifications.
• Improving website functionality and user experience.
• Monitoring website performance and security.
• Preventing fraud, abuse, or unauthorized activity.
• Complying with legal, regulatory, or contractual obligations.
• Maintaining business records and operational requirements.

How We Share Information

We do not sell your personal information for monetary consideration.

We may share information only when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

Information may be shared with trusted third-party service providers, including:

• Online ordering platform providers.
• Payment processors.
• Delivery service providers.
• Loyalty and rewards program providers.
• Gift card service providers.
• SMS and email communication providers.
• Website hosting providers.
• Cloud storage providers.
• Analytics and website performance providers.
• Technical support and maintenance providers.
• Professional advisors, including legal or accounting professionals.

We may also disclose information if required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, employees, property, or the public.

In the event of a merger, acquisition, sale of assets, business restructuring, or similar transaction, customer information may be transferred as part of that business transaction, subject to applicable laws.

Third-Party Services

Our website may contain links to or integrate with third-party websites, applications, or services to enhance your experience or provide additional functionality.

These services may include, but are not limited to:

• Online ordering platforms
• Payment processors
• Delivery service providers
• Reservation platforms
• Gift card and loyalty program providers
• Google Maps or other mapping services
• Social media platforms
• Review websites
• Email and SMS communication providers
• Website analytics providers

These third-party services operate independently from our website and maintain their own privacy policies, terms of service, and security practices.

When you leave our website or interact with a third-party service, the privacy practices of that provider will apply. We encourage you to review the privacy policy of any third-party service before providing personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and business obligations.

Information may be retained for purposes such as:

• Responding to customer inquiries.
• Processing and supporting online orders.
• Providing customer service.
• Maintaining business and accounting records.
• Meeting tax, legal, and regulatory obligations.
• Preventing fraud and protecting our services.
• Resolving disputes and enforcing agreements.

Once information is no longer required for these purposes, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and internal retention practices.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include secure hosting environments, encrypted communications where appropriate, access controls, software updates, monitoring, and other industry-standard practices designed to safeguard information.

Where online ordering or payment services are provided through third-party platforms, those providers are responsible for maintaining the security of the information processed through their systems in accordance with their own privacy and security policies.

While we strive to protect information using commercially reasonable safeguards, no method of internet transmission, electronic storage, or online service can be guaranteed to be completely secure. Users should also take appropriate precautions when using the internet.

Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age. If you believe that a child has provided personal information through our website, please contact us so we can review the information and take appropriate action.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Request access to personal information you have provided.
• Request correction of inaccurate information.
• Request deletion of information, subject to applicable legal or operational requirements.
• Withdraw consent where processing is based on consent.
• Opt out of promotional emails or marketing communications.
• Manage cookie preferences through your browser settings.

Some requests may require identity verification before they can be processed. Certain information may be retained where required by law or for legitimate business purposes.

Third-Party Services and Account Requests

If your information is collected or managed by an online ordering platform, payment processor, delivery provider, reservation provider, loyalty program, or another third-party service, requests regarding that information may need to be submitted directly to the applicable provider.

We encourage you to review the privacy policies and account management tools provided by those third-party services for additional information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, technology, or business practices.

Any changes will become effective when the updated Privacy Policy is published on this page. The "Last Updated" date at the top of this policy will also be revised.

We encourage visitors to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or the way information is handled, please contact us using the contact information provided on this website.

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.